Refund policy

This policy stipulates the returns and exchanges of customers who have used the services operated by Uncompany Co., Ltd. (hereinafter referred to as "our company"). p>

In principle, we cannot accept returns or exchanges, but we accept only the following cases. p>

-If the purchased product is damaged, is dirty, or other problems are found. p>

-When a product or quantity different from the purchased product arrives. p>

Please be sure to contact us in advance if you wish to return or exchange. If the product is returned without permission, it cannot be returned or exchanged. In addition, the customer is responsible for the shipping charges incurred at this time. If you wish to return or exchange, please contact us from the inquiry form within 8 days after the product arrives. We cannot accept returns after the product has been opened or more than 9 days after the date of receipt. After making an inquiry, we will inform you of the return address. When returning the product, please return it in the same condition as when the product was received. In this case, we will bear the return shipping fee and handling fee. If replacement is not possible due to out of stock, etc., the product price will be refunded. p>

We cannot accept returns or exchanges for the following reasons. p>

・ When the customer is damaged or soiled. p>

-For customer convenience such as different from the image. p>

The business form of the service provided by our company is mail order, so it is not subject to cooling off. Please note. p>